With Bump, it's quick and easy to recharge your vehicle in just a few minutes!

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Reload in 3 steps

Illustration of a loaded car
1

Start the load

Identify yourself at the terminal with the bump-charge mobile app or your badge

2

Plug in your vehicle

Connect the cable to the vehicle

3

And that's it! All done

You're loading.

Illustration of a charging station

Problems with a terminal?
Assistance available 24 hours a day, 7 days a week.

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A super-simple recharging experience

Bump application

Plan your journey and check the cost of recharging at the +290,000 stations in the Bump network.

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Bump badge

Centralize the tracking of your recharging costs and benefit from tariff reductions on Bump charging stations.

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Credit card

Pay for your contactless refill with your bank card directly at Bump terminals.

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Frequently asked questions

Do you need a specific solution or simply more details about our offer? Here are the most frequently asked questions about Bump.

What kind of connectors do you have?

We offer the following three types of connector: CCS, CHAdeMO and AC type 2: CCS, CHAdeMO and AC type 2. The first two enable fast charging of your vehicle, while the latter only allows slow charging.

What is the maximum power output?

We've got something for everyone: from 22 kW for slow charging to 300 kW for ultra-fast charging, you're bound to find a Bump charger to suit your needs.

Can two cars be charged on the same charger?

All our charging stations are equipped with smart charging, enabling two cars to be charged at the same time.

How do you identify yourself?

You can identify yourself using an RFID badge compatible with our kiosks*, from our bump app available on Play Store and App Store.*To date, the badges compatible with our services are Bump, Freshmile, KiWhi Pass, Digital Charging Solutions, TanQyou, Robert Bosch, EnBW mobility, Electromaps.

What to do in the event of a problem

Give us a call! Our customer service number is 01 76 40 12 80. You can find it on all our kiosks.