Is your site already equipped with charging stations? No problem, we can take over your entire infrastructure and supervise all your charging stations!
Audit and intervention capability throughout France, integration of your terminals into our CMMS, real-time tracking of your fleet and interventions via our platform.
Close relations with terminal manufacturers for ongoing R&D work, firmware updates and retrofits.
Contractual commitment and monitoring of platform availability rate
Checking the condition of charging points
Understanding the infrastructure
Communication network check
Compatibility study and integration testing
Certified technician
Charge points connection and network settings
System update
Migration to our supervision tool
Load tests
A turnkey solution where everything is managed remotely. In the event of a problem, our technicians intervene without you having to worry about it.
Remote maintenance
Evolutive remote maintenance (update)
Remedial remote maintenance
Curative field maintenance (parts replacement)
Digital solutions
All your station's activity controlled from the Bump management platform.
Check the occupancy and status of your charging stations and track recharges live.
Optimize your fleet management with a view of load curves.
Take control of your charging stations: restart, unlock the cable and stop your terminals remotely.
Recharge tracking
Employee notification and real-time monitoring
Route optimisation
Route planning and station reservation
Consumption limits
Price overrun alerts and kWh declaration
We provide fully transparent maintenance of your charging stations, including all operations and incidents.
Charge points status is available in real time directly on the portal. Find out which charge points are active, which are down and which are under maintenance.
Charge point status and tracking of incident resolution with date of intervention
Spare parts and labor are included in the maintenance (and we have stocks all over France).
98% uptime guaranteed
3 619
5 times
30%
A state-of-the-art recharging network in collaboration with our partners
Simplify your switch to electric with Bump
Offer the best charging solution, without financing.
Need to know more? Here are the most frequently asked questions about our supervisory takeover offer
Charging station supervision involves remote management and real-time monitoring of your entire electric vehicle charging infrastructure. This is crucial for businesses, as it ensures optimum availability of charging stations, enables intelligent energy management and provides an overview of equipment usage and performance. This is all the more important in a context where recharging is becoming a major issue for corporate fleets, guaranteeing a smooth and efficient energy transition.
Supervision by a specialized service provider enables you to outsource the technical monitoring of your charging stations. This includes monitoring charging sessions, proactively resolving incidents and optimizing energy distribution according to actual needs. Thanks to an advanced supervision software solution, you benefit from simplified management and a better understanding of your usage data, essential for the evolution of your recharging infrastructure.
Efficient supervision software for charging stations offers several key functionalities such as real-time monitoring, incident management, activity reporting, and integration with third-party systems. It also enables intelligent energy management to optimize consumption and reduce costs, while ensuring safety and compliance.
Maintenance within a charging station supervision framework encompasses both preventive maintenance, to anticipate possible failures, and corrective maintenance, to intervene rapidly in the event of a breakdown. This includes software updates, regular inspections and any necessary repairs, ensuring the longevity and reliability of your recharging network.
Remote supervision ensures maximum availability of charging stations and enhanced responsiveness in the event of problems, providing a smooth, hassle-free user experience. It also enables software updates and enhancements to be deployed remotely, continually enriching the charging experience for electric vehicle drivers.
Managing the data collected by supervision systems makes it possible to analyze charging habits, optimize operations and forecast future infrastructure requirements. It is fundamental to making informed decisions about charging network expansion, and tailoring services to specific user and business needs.
To ensure the safety and conformity of your charging network, it is essential to choose certified equipment, comply with current installation and maintenance standards, and set up constant supervision. Hiring a specialized service provider means you benefit from in-depth expertise and a regulatory watch, ensuring that your recharging infrastructure remains safe, reliable and compliant with local and European regulations.
A charging station operator generally offers two types of maintenance service: preventive and corrective. Preventive maintenance includes regular inspections, diagnostics and software updates to avoid breakdowns. Corrective maintenance intervenes in the event of a malfunction to repair or replace faulty components. These services ensure the smooth running of your electrical installations and the continuity of charging activity for company vehicles.
The choice of a maintenance solution for electric charging stations will depend on a number of factors, such as the size and type of your vehicle fleet, the specifics of your installation and your operational needs. It is advisable to look for a solution offering comprehensive coverage, including both preventive and corrective maintenance, as well as technical assistance and responsive customer support.
Preventive maintenance for a charging station in a corporate context includes regular system checks, functionality tests, software updates and safety checks. The aim is to detect and resolve potential problems before they occur, thereby reducing the risk of breakdowns and ensuring optimum availability of the charging stations for the company's electric vehicles.
Supervision software plays a crucial role in the maintenance of charging stations, enabling real-time monitoring of system performance and health. It provides early warnings of malfunctions, facilitates remote diagnosis, and often enables software repairs to be carried out without physical intervention, optimizing operational efficiency and minimizing downtime.
The challenges associated with installing and maintaining electric charging stations for businesses can include compliance with electrical standards, managing peak energy demand, integration with existing systems and the need to minimize service interruptions. Choosing an experienced operator and the right maintenance solution are key to overcoming these challenges.
A remote management platform contributes significantly to maintenance efficiency by providing complete visibility of the status and performance of charging stations. It enables rapid intervention in the event of a problem, efficient planning of preventive maintenance, and ensures that charging stations are always operational to meet the company's electric vehicle recharging needs.